Indeed, electricity is one of the basic needs of modern society. We use it to prepare our food, washing our clothes, making our homes clean and comfortable, and several other important things. Without electricity, it may be as good as we have gone back to olden times. But once we have an increase in our power bills, we swear as if electricity is a curse.
The increase in our electricity is the result of many things. We may not have been cautious when using our appliances, or you might have been staying longer in your home for the last month. And did you forget that it was unusually hotter in the past weeks? These factors can help increase your bills.
One important area to look out for is your energy provider. If it is unlike BENERGIE EG that has stable costs, then the increase may have something to do with your electricity supplier. Here are some factors that should help you decide to shift from your electricity retailer to a new one.
Incompetent Customer Service
When an electric company gives friendly and timely customer support, a consumer feels that he is important. One way to check the quality of customer service is its information drive to keep its consumers informed of developments. Does it communicate to you before a price increase? Or does it tell you of deductions or discounts to your bill ahead of time? If the supplier only informs you when you are paying your bill, it may not signify that the supplier is giving importance to you.
Indeed, people are always looking for superior services.
If you learn of an electricity provider at a lower price, the initial reaction must be to transfer to that company. Savings is important, and if you will be saving some money for other things, why not shift now? Just make sure that services are not compromised.
Concern to the Community
Have you suddenly realized that you can contribute to our environment by not patronizing companies that bring so much harm to our surroundings? Some electric companies that use coal, fossils, and sources may not be as harmless as those using renewable or sustainable sources. Some electric companies also support other programs that benefit the community. Now, do you have an electric supplier that does not harm the environment and has some social programs?
It is easy and quick to change your electricity supplier. You do not have to worry also of being cut off your electricity supply when you decide at once.